Privacy Policy
Last Updated: January 1, 2026 • Town Square Plumbing Co.
1. Information We Collect
When you contact Town Square Plumbing Co. via our website, telephone, or online estimate forms, we collect information that you voluntarily provide, such as your full name, phone number, email address, physical property address, and details regarding your plumbing service request.
2. How We Use Your Information
We use the collected information exclusively to provide plumbing diagnostic services, communicate appointment arrival windows, fulfill emergency dispatch requests, process service invoices, and provide warranty records. We never sell, rent, or lease customer data to third-party marketing companies.
3. SMS and Telecommunications Consent
By providing your telephone number and requesting service estimates, you consent to receive direct telephone calls and SMS communications from Town Square Plumbing Co. regarding technician dispatch times, appointment scheduling, and project proposals. Message and data rates may apply. You may opt out of SMS messaging at any time by replying “STOP”.
4. Data Protection & Estate Discretion
We maintain strict physical, electronic, and procedural safeguards to protect client records and property information. Our technicians and staff practice rigorous privacy and non-disclosure standards for all residential and commercial clients.
5. Contact Us
If you have any questions regarding this Privacy Policy, you may contact our Southlake operations office at:
201 Players Cir, Southlake, TX 76092
Phone: (831) 290-4327
Email: info@plumbingsouthlaketx.info